WhatsApp account banned or taken over? We work the official path back.

WhatsApp bans an account when it believes the activity violates its Terms of Service, most often through spam, bulk or automated messaging, an unofficial app, or scraping. WhatsApp rarely says which rule it applied, so the diagnosis starts from how the number was actually being used.

A temporary ban shows a countdown and usually points to an unofficial app or scraping, and it lifts once the period ends and the cause has stopped. A permanent ban says the number cannot use WhatsApp and usually offers a review request. If no review option appears, WhatsApp treats the ban as final.

Sometimes, yes. A ban applied by mistake, or one caused by behaviour that has since stopped, can be reversed through WhatsApp's review request. We tell you on the intake call whether we see a realistic path, and we accept the case only when there is one.

Not to get around a ban. Registering a different number to carry on what the banned number was doing is ban evasion, and it puts the review of the original number at risk. The path back for a banned number runs through that number's own review request.

Remove it and use the official app. GB WhatsApp, WhatsApp Plus, and similar apps violate WhatsApp's Terms of Service, and WhatsApp warns that continuing to use one after a temporary ban can make the ban permanent. Uninstall the modified app and install the official WhatsApp or WhatsApp Business app.

Stop any bulk or automated messaging first, then request a review once from inside the WhatsApp Business app with an accurate account of how the number is used. If the number runs on the WhatsApp Business Platform instead, the violation is reviewed in Meta Business Support Home rather than in the app.

Often, but not always. WhatsApp treats a ban as final when no further review option appears, and contacting it through other channels will not change that. Where a business account has a separate route in Meta Business Support Home, or the facts were never properly presented, there may still be a path, and we tell you honestly if there is not.

Yes. We build and file the appeal through Meta's business account review flow in Business Support Home, which is where WhatsApp Business Platform violations are reviewed. WhatsApp support does not handle Business Platform bans, and the decision rests with Meta.

Register the number again on your own phone with the code WhatsApp sends to your SIM, which logs the other person out. If they set a two step verification PIN, WhatsApp makes you wait before you can sign in without it. Do not report the account you are recovering, because WhatsApp may ban it.

You cannot open your chats or backups while the number is banned. If the ban is lifted, a backup saved to your Google Account or iCloud may let you restore your chat history. Without a backup, earlier messages cannot be recovered through WhatsApp.

No. WhatsApp states that contacting it outside the review process, or through another person's account, does not speed up the review or change the decision. One accurate review request does more than several hurried ones.

No. Only WhatsApp can ban or unban an account, and WhatsApp says so directly. What we do is prepare the case and work the official review routes properly. Anyone claiming they can lift a ban themselves is selling something else.

No. Every case runs through WhatsApp's and Meta's official review and support channels with proper documentation. Nexus Multimedia is not affiliated with YouTube, Google, WhatsApp, or Meta.

You get a fixed quote after the intake call, based on the case type. No work starts before you approve that quote, and if there is no realistic path to recovery there is nothing to quote.

The phone number, screenshots of the ban or restriction message, whether it runs on the standard app, the Business app, or the Business Platform, the dates things happened, and any tools or apps connected to the number. For Business Platform accounts, admin access to the business portfolio matters too.